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Frequently asked Questions

A digital code is a unique code that allows users to redeem it for numerous things compatible with the type of code they have bought or the console they have bought the code for (PSN, Xbox, PC), including digital games and gaming add-ons, in-game purchases (skins, weapons, etc..)

Yes, you will need to create account first to place orders. Creating an account has a lot of advantages as you can track your orders, print your invoices and much more!

When you place an order you receive your digital code on your order page. Also, in the confirmation email after completing the payment successfully.

Visit Refund & Returns Policy page

We guarantee that every code is correct and valid. if you have any problem we are here to help and serve you, you can contact us through our channels.

All our codes are genuine and are lawfully acquired from game publishers and official resellers / distributors. Code redemption information support varies by brand, so any issues with codes need to be directed to the brands customer support desk for assistance. But before contacting your in-game support we advise you to follow the below:

  • Make sure that your account country matches the digital code country as most digital codes are region locked and could be redeemed only in the same region your console/account is set to.
  • Please note that all codes are case sensitive, so ensure that you enter the code correctly as received. A is not an a.
  • Ensure you enter the digits of the code you have received correctly while trying to redeem it.

All pages that require you to enter your personal information or payment details on our site are secure, using 128 bit SSL encryption. This type of security ensures your order and payment details remain secure over the internet. We do not store credit card details under any circumstances.

Our products allocation system does not auto-generate any codes. It simply stores the codes either in the form of a scan or text and then automatically allocates it to customers when a purchase has been approved. Generally, most products are linked to an API from official corporate distributors.

Customers can securely checkout with many different payment methods, and Crypto Currencies.

To protect against fraud we occasionally hold orders, if this happens you will receive a message about this. Your order will manually be checked by one of our agents and should be cleared within 12 hours, if we require any further information we will contact you via email.

Prices are displayed on our site in all major currencies including GBP, USD, EUR, AUD, etc. However, you will be billed by the currency supported by the chosen payment method. We also accept transactions in Crypto.

Sorry, for ease of use and to provide the best service we currently only sell the digital version of products.

Our management team has over 4 years of combined experience within the industry with an extensive network of suppliers and contacts from which to source products. We buy from all corners of the globe to ensure the cheapest possible prices and as we only sell products in digital form we’re able to make significant savings on postage and related expenses – we then pass these reductions on to you, which ensures our pricing is the most competitive around!

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